Our Service

The Merlin Network offers a comprehensive window and conservatory service covering Scotland and the North of England

Company History

The Team at the Merlin Network has over 40 years experience in all sectors of the Fenestration Industry, and from its 25,000 sq ft manufacturing facility in Dalgety Bay, supplies a wide range of products, services and technical support with the emphasis on quality and a guaranteed nationwide delivery service.

The Merlin Network is a true supplier to the trade sector and prides itself on not competing with any of its customers. In practice, the Merlin Network is an extension to your sales and installation capability with a high-tec design and manufacturing facility right on your doorstep!

The quality of the manufacture linked to efficient delivery and the overall professional project management will be impressive for you and your customers.

Customer Support

We work closely with our customers to develop strong mutually beneficial, long lasting partnerships. This includes a full technical advice service and product or on-site training.

We supply a comprehensive technical support package with every conservatory supplied, including base plans for builders and window layout drawings for your installers.

As well as this professionally presented design work, we are also happy to hear from you. It means that you can phone for advice and constructive help to make any installation a smooth and trouble free job… our technical support is second to none and is based upon our years of experience.

We also understand the importance of Sales & Marketing support.
Brochures or bespoke literature, showroom point of sale material, product samples, corporate branding or vehicle livery. We can help promote your business.

Brochures should help narrow choice, reinforce trust and look good. They really help installers to sell, with tailored options available from our expert design team. This really helps our customers to stand out from their competitors.

It's all in the delivery

Efficient delivery is the hallmark of the Merlin Network service. We realise that you need your delivery on time – every time. With an extensive and varied fleet we offer regular deliveries to all of mainland Scotland, including direct to site if required. We also have a Customer Collection service for those local customers who may prefer this method.

  • Guaranteed delivery dates by our own transport
  • Standard PVCu Glazed Frames – 7 Day delivery
  • Full Conservatories and Ultraframe Roofs – 10 Day delivery
  • Direct to site delivery or collect from our factory